When is the Work Done?

We get a lot of calls from clients asking if we can “clear codes”, “perform software updates”, “resetting service indicators”, “re-adapt”, or “program components”. They had another shop install parts but they didn’t have the right tools or knowledge to complete the work . So I ask you,“Does it sound like that shop completed the work?“

That is why it is important to check on who is working on your vehicle, verifying they have the equipment and capabilities to complete the work. Anyone can replace parts but the proper tools and knowledge is needed to complete the work. They may be able to give you a very low quote for replacing parts, but they are only doing half the job. You can go to a restaurant and order a meal but what would you say if they brought you a plate of raw food and told you they didn’t have the tools to cook it? That would be unacceptable. Looking at it that way, do you think it would be acceptable to leave service indicators lit, check engine lights on, or your vehicle not running properly?

At Frank’s Automotive , when we quote a price, that quote is for installing components and performing the necessary actions to Complete The Job . Also, a very important part of completing the work is standing behind the work we do. That is why we give you a 2-year unlimited mileage warranty. We want you to know that we are here to take care of you.

So next time you call for a quote ask not only for a price but verify that they can…

Complete the Work!